Who are we, What makes us different?

At Cloud Group, we specialize in providing top-tier IT solutions and managed services to businesses across all industries. Whether you’re a small startup or a large corporation, we have the expertise and tools to handle IT issues of any size or complexity. Our services are designed to be flexible, scalable, and tailored to meet your business’s unique needs, ensuring that you receive the support you need when you need it.

We specialise in everything cloud computing that allows all your employees to work from home or anywhere at any time. We can deliver cloud PBX phone systems, managed services, business continuity, virtual networks, hosted exchanged services, software development, 24/7 worldwide technical support and cloud security systems.

At vCloud Group, we do not resell other company’s solutions…. we are the solution.

The most important bit?

Limit the amount of handballing between IT providers!

The last thing we want to see is the constant hand balling from other service providers. This causes downtime, lost of productivity for your company and is a headache for ours.

Therefore here at vCloud Group, whether it is a phone system, wifi, printer or firewall solutions, NBN and 4G internet services and/or anything cloud computing, we are your one stop provider… with no hand balling involved.

Contact us today, we deal with everything cloud computing, keep everything under one company, no departments to deal with, nor waiting for another technical support team to answer too.

We make dealing with your IT solutions simple. You will just be dealing with ourselves and anyone we partner with is a direct, not an indirect partner. This means when you liaise with them, you are still dealing with vCloud Group.

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Complete Transparancy in All We Do?

We value total transparency in everything we do. By providing you with all the information upfront and explaining what we do, how we do it, and what it will cost you, you can make the best-informed decision for your business information systems.

How do we do this? This includes:

  • Clear Communication,
  • Detailed Proposals & Reporting,
  • Open access to information,
  • Upfront pricing with no hidden charges,
  • Accountability, and
  • You and your team are totally involved.

Everything provided is in printed or PDF format. We also have digital copies of all material in printed format.

Here are some of our different industries and professional services areas we directly work in.

LAW FIRMS

We have been working in the legal sector for 15 years and partnered with various document management and printing providers to provide seamless IT support to law firms.

REAL ESTATE

With 10 years in real estate, body corporate and property management, we work closely with all vendors to ensure all your software, digital signing, and remote access are managed.

FINANCIAL SERVICES

Our priority is ensuring your business’s uptime. We will work with your business to ensure all your information and data is always secure. No matter where you are connected from.

ACCOUNTING FIRM

With over 20 years of experience servicing accountants, ensuring their transactions, internet connectivity, and systems are secure and protected when online, or connected to from the cloud. 

NOT FOR PROFIT

We believe in giving back to the community. We assist in areas of our community to ensure we are doing our bit to help critical services and education and ensure they are always connected.

ARCHITECT FIRMS

We have been helping architects build robust and rock-solid computer networks for 5 years. Making sure the stability and performance of a firm’s network is our utmost priority.

MEDICAL PRACTICE

A medical practice information system and data are highly sensitive. Our approach to securing your information systems and ensuring they are always backed up is paramount.

GENERAL IT SUPPORT

If you don’t fall into any of the specialised areas, you fall under general IT Support. But don’t worry — we specialise in all areas, so your requirements are less specific. 

Here are 12 Reasons why you want to work with vCloud Group

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Fixed in 5 Minutes
or Less, Then it’s FREE

It’s simple, if we can fix your issue in under 5 minutes, it’s totally free. Don’t waste time trying to get remote access, when the problem can be fixed.

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Contactable
Anywhere/Anytime

Between Email, SMS, Cloud Phone, Mobile, Facebook, Twitter, LinkedIn; we really are totally contactable anywhere and anytime.

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Cloud Computing
Focused

We are about everything cloud computing. The number one integrated cloud platform for all your systems and process requirements.

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Be at the Forefront
of Technology

Being at the forefront of technology means we always know when new technology arrives. We don’t like surprises that we don’t know something.

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24/7 Support Team
Australian Based

Log a ticket via our Support Portal, send a SMS, Email, or simply pick up the phone. We are always accessible; we don’t like giving excuses.

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We Speak I.T.
in Your Language

We try to keep our discussions very simple. We understand not everyone gets the cloud, this is why we simplify our proposal and all communication.

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Answer all Questions
Honestly

We answer all questions honestly even when we are at fault. We believe honesty is important in any sort of business relationship.

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Follow up on
Everything we do

We don’t just do the work, we check that it’s done and done right. You won’t get charged a second time for work that wasn’t fixed the first time.

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No Hand Balling Between Providers

Completely vCloud Group means no hand balling. Everything is under the same roof, dealing directly with us to fix all your I.T needs.

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Minimise Your Downtime
is our Main Focus

Your information systems’ uptime, and the time your systems are operational ensure maximum operational productivity and business continuity.

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Inclusive Pricing for
any Business

We level the playing field with pricing to suit businesses of all sizes. On top of this the more services you have with us, the more discounts we provide.

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Australian Based
Data Centre

Utilising our own data centre means we are the total solution. No reselling, just same pricing, same functionality and instant support.

WANT TO SEE WHAT OUR CUSTOMERS SAY ABOUT US?

Check out some testimonials from some amazing folks who are using our services from last few years.

Check and create an appointment time, for us to discuss with you our cloud solutions.

CONTACT US

Want to organise your hosting services with vCloud?

Great! Simply fill out our online contact form below and one of our specialists will be in touch.

1800 VCLOUD (825683)