IT Support in Russell 2600, ACT

We have used vCloud Group as our end-to-end network solution provider for over 15 years. The vCloud staff works very closely with our practice manager to assist with all systems and processes. It was vCloud Australia who advised us that virtualisation and cloud-based solutions were the future.

vCloud Support helped us transition from a shared hosting provider to a top-tier hosting platform on Microsoft Azure. Trevor worked directly with Microsoft to secure free 365 Business Basics licenses for our whole team, which saved us hundreds of dollars each month. A big thank you to all of you!

We are a not for profit organisation that is the leading host in the nation's work for the dole campaign. vCloud designed a total cloud network allowing us to scale interstate seamlessly without requiring expensive local server infrastructure at each site.

Trevor and his team at vCloud helped me secure my windows desktop with Duo Security. Now, I can have peace of mind that every time my laptop is accessed, only I can authorise the access, because I need to allow connection from my mobile phone with DUO MFA. Highly recommended!

Yarra Accounting Group have been with vCloud for over 2 years. In that time we have embraced the true power of cloud computing and created a paperless, cloud accountancy firm. As our time is spent working from client sites, the traditional office was unnecessary. The office simply housed our technology… but no more!

I consider myself very fortunate to be able to partner with Trevor and his team at vCloud to address all of my IT needs as well as keeping me proactively aware of technology changes to best protect my practice and my clients. Trevor is extremely passionate about providing best practice results.

Trevor and his team at vCloud Support have been great, they helped migrate my email from GoDaddy Office 365 to Microsoft 365, it was a painless exercise, all they needed was access. vCloud still maintain my email and now provide me Cyber Security to help ensure I have the protection while I work online.

Last week my computer suddenly stopped recognising the hard drive. In a complete panic I messaged Trevor, who requested I bring the machine over immediately. In less than three hours, he not only restored the drive but also moved all my data to OneDrive to prevent future issues. The best insurance you could have.

Thank you for all the hard work you have put into vCloud and for ensuring my data is backed up properly. I can now sleep at night knowing I will never have the problems I had with IT issues in the past. It's been about six months now, and I have not had to stay at work until early hours re-inputting lost data.

Google suspended my business account removing my listing for no reason. After constant messaging and getting nowhere with bots, I reached out to Trevor, who instructed me to ask Google specific questions, and my account was restored within days.

Trevor you are an I.T. legend, thank you for your help clearing up space on my laptop to allow me to save more files. Your advice and explanation on how the space was being used was great, you explained it in a way I could understand which allowed me to make the right decisions.

vCloud Support has been looking after my email and website, they have been great and very knowledgeable. Trevor and his development team also put together our website from design, implementation, through any modifications we needed.

I have known Trevor for over 10 years and every time I have reached out with an issue, him and his team have always helped. vCloud helped with setting up my email, importing email and scan to email, which has never failed. Always a phone call away.

Trevor and his team helped me extract and save my Zoho contacts as a Microsoft Excel file. Trevor logged in remotely, and within minutes he had the data saved and verified. They saved me hundreds of dollars.